Handtrained is operated by Solid Software LLC, a limited liability company registered in Virginia, USA. For privacy questions, email jason@handtrained.com.
What we collect and why
Our forms collect your email, organization or relationship to Handtrained, optional name and message. We store the request type, date, reference and review history to respond, assess a possible engagement and manage requests. Please leave confidential files and sensitive personal information out of your message. Sending an inquiry does not subscribe you to marketing.
Storage and service providers
Our website uses OpenAI Sites and Cloudflare infrastructure. The inquiry inbox is restricted to the configured owner account. Fastmail handles correspondence sent to our email address. When email alerts are enabled, Resend receives only a receipt reference and a link to the restricted inbox, not your form answers. Providers may process technical information to operate and protect these services, including outside your country.
Security and retention
We use short-lived, hashed network identifiers and submission counts to limit spam. These application rate-limit records expire after at most 24 hours and are cleared on subsequent submissions. Hosting providers may retain their own security logs.
Inquiries that do not become an engagement are retained for up to 12 months after the last contact, then deleted. The operator reviews and deletes these records manually. Engagement records follow the relevant contract and applicable recordkeeping requirements. Deleting a website inquiry does not automatically delete separate email correspondence or provider backups.
Cookies and your choices
We do not add advertising trackers or marketing analytics. Hosting and sign-in services may use cookies for access and security. ChatGPT and Claude buttons are optional links: they send a generic briefing prompt, not the text you entered in our form. Anything you later share with those services is handled under their own terms.
To ask for access, correction or deletion, email us or use the privacy request form. We may need to confirm the request relates to you. Any field recording has separate participant information, permissions and data-use terms; this notice is not consent to be recorded.